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Growing a Business

Wedding Day Roles Explained: What Should Your Team Actually Be Doing?

April 10, 2025

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I'm Candice, your new tell-it-like-it-is BFF (and purpose cheerleader). Are you ready to grow and scale a profitable business with purpose–and one that gives back to your meaningful life? Thought so!

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Let’s be honest — weddings are high-stakes, fast-moving, and full of moving parts. Between keeping the timeline on track, managing vendors, and putting out those inevitable last-minute fires, it’s easy for things to spiral if your team isn’t crystal clear on who’s doing what. And if you’re trying to handle all of it yourself? That’s a one-way ticket to burnout. That’s why I want to talk about wedding day roles today!

The truth is, I’ve worked with so many planners who want to scale their business, take on bigger weddings, and work with higher-end clients — but they’re stuck in the weeds doing everything solo. And here’s the truth: you can’t be everywhere at once.

If you want to grow, you need a team that knows exactly what to do — without you having to micromanage every little thing. That’s where clearly defined wedding day roles come in. When your team is dialed in and everyone knows their lane, the whole day runs smoother. You get to focus on high-level coordination, while your assistants and support crew handle the details behind the scenes.

Not only does it make things more efficient — it also levels up your client experience in a big way. Because when your team is operating like a well-oiled machine? Your couples feel it. Your vendors feel it. You feel it.

In this post, I’m breaking down: 

  • And why building a strong, well-trained team is one of the smartest ways to grow your business
  • The key roles every wedding planner should have on event day
  • How to delegate effectively (without hovering)
Two women in a bright room, one planning wedding day roles on paper taped to the wall, the other standing nearby. A small table, chair, and plant add charm to their cozy workspace.

The Importance of Delegating Wedding Day Roles

One of the biggest mistakes wedding planners make is trying to do everything themselves. You may think that handling every task personally ensures the best client experience, but in reality, it often leads to stress, missed details, and an overwhelmed planner who can’t focus on high-level coordination.

A well-structured wedding team allows you to scale your business, manage multiple events, and execute weddings at a higher level without burning out. When your team members know exactly what’s expected of them, you can step back and focus on overseeing the big picture instead of letting the minor details take up your time. 

Here’s why clearly defining wedding day roles is essential:

  • Efficiency: Instead of running around putting out fires, you can rely on a team that knows their assigned duties and executes them without constant oversight.
  • Better Client Experience: When responsibilities are properly delegated, couples and their families feel more taken care of because they receive dedicated attention from your team.
  • Room for Growth: If you want to take on more weddings or scale to luxury-level events, you need to establish systems that allow your business to run without you being the only point of contact.

The key to successfully delegating? Having a well-trained team that understands their responsibilities. Instead of hoping your assistants know what to do, you need to clearly define their roles, provide guidance, and set expectations before the wedding day arrives.

Now, let’s go over the essential wedding day roles you should have on your team—and what each one is responsible for.

Wedding Day Roles and Responsibilities

While every event is unique, these are some examples of core wedding day roles that help distribute responsibilities so that everything gets handled efficiently.

1. The Team Captain

The Team Captain is your right-hand person and the main point of contact for your team, ensuring everything runs smoothly without overwhelming you. They handle minor issues, keep the staff organized, and only escalate important matters to the lead planner (you!) when necessary.

Responsibilities:

  • Ensures every team member is executing their assigned tasks.
  • Serves as the first point of contact for staff, reducing interruptions to the lead planner.
  • Acts as the main problem solver for minor issues that arise.
  • Keeps a pulse on the event timeline and vendor coordination.

2. The Transportation Coordinator

Weddings with multiple venues, off-site getting-ready locations, or shuttle services should have a dedicated person to manage transportation logistics. This role is especially critical for destination weddings or events with a large number of guests requiring transport.

Responsibilities:

  • Confirms transportation schedules with drivers and updates them on any changes.
  • Ensures the wedding party, family, and VIP guests arrive on time.
  • Provides clear directions and communicates any last-minute adjustments.
  • Assists guests getting on and off shuttles or designated vehicles.

3. The Bridal Party Concierge

The wedding party often needs a lot of assistance throughout the day. The Bridal Party Concierge acts as their personal assistant, ensuring they have everything they need and stay on schedule.

Responsibilities:

  • Keeps the bridal party on time for hair, makeup, and pre-ceremony events.
  • Assist with group photos, ensuring everyone is accounted for and fluffing dresses, holding bouquets, etc. 
  • Helps the couple stay calm and focused, addressing any concerns that arise.

4. The Ceremony Lead

The Ceremony Lead is responsible for managing all aspects of the ceremony, ensuring every detail runs seamlessly. If the ceremony and reception are in separate locations, this role becomes even more critical—allowing you to be where you’re needed most while they handle everything ceremony-related.

Responsibilities:

  • Coordinates the processional and ensures everyone walks in at the right time.
  • Communicates with the officiant, musicians, and key vendors before the ceremony starts.
  • Ensures chairs, decor, and any ceremony-related rentals are in place.
  • Helps manage transitions, such as guiding guests from the ceremony to cocktail hour.

5. The Liaison

For complicated weddings with many vendors and subcontractors, you may decide to make certain team members a liaison for specific vendors. Your vendors need clear communication and coordination throughout the day. Instead of fielding every vendor question yourself, assign a dedicated liaison to be their main point of contact.

Responsibilities:

  • Checks in vendors upon arrival and ensures they have what they need.
  • Confirms all vendor deliveries are on time and correct.
  • Communicates schedule updates and troubleshooting logistics as needed.
  • Relays any vendor concerns to the Team Captain or Planner.

6. The Reception Lead

Once the ceremony is over, all attention shifts to the reception. While you, as the lead planner, typically take on this role, there are times when delegating it to a trusted team member makes sense. This could be an opportunity to give a star assistant more responsibility or provide relief if you’re managing back-to-back wedding weekends.

Responsibilities:

  • Oversees the setup of tables, chairs, decor, and any special installations.
  • Coordinates with the caterer and bar staff to ensure smooth service.
  • Monitors the timeline, keeping speeches, dances, and special moments on track.
  • Ensures guests know where to go and helps maintain the overall flow of the evening.

7. The Clean-Up Crew

Once the wedding is over, there’s still work to be done. The Clean-Up Crew ensures that everything is properly packed up, rentals are returned, and the venue is left in great condition.

Responsibilities:

  • Breaks down decor, packs up personal items, and ensures no belongings are left behind.
  • Oversees vendor pickups and rental returns.
  • Assists with post-wedding logistics, such as organizing leftover food or floral donations.
  • Confirms the venue is left clean and follows any site-specific closing requirements.

8. The “In Charge Of…” Role

Every wedding has unique details that may require an additional point person. This flexible role allows you to designate a team member for specific tasks such as:

  • Managing the photo timeline and coordinating with the photographer.
  • Overseeing the guest book and wedding favors.
  • Handling VIP guests’ needs, such as grandparents or special honorees.

When each member of your team has a clear role, your wedding days become smoother, less stressful, and more efficient. Instead of trying to manage every little detail yourself, you can focus on high-level execution and creating an incredible experience for your clients.

How to Effectively Delegate Wedding Day Roles to Your Team

Building a reliable wedding day team is essential if you want to scale your business and manage multiple weddings without burning out. But hiring team members isn’t enough—you need a system for delegating responsibilities, training your staff, and ensuring seamless communication throughout the event.

Define Clear Roles and Expectations

Every team member should know exactly what their role entails before they step onto the wedding site. A detailed job description and clear expectations prevent confusion and ensure that each person understands their tasks. Assigning roles based on strengths—like having an assistant with an eye for detail manage decor setup or a highly organized team member oversee the timeline—will make your event run even more smoothly.

Create a Team Briefing Before Every Event

A pre-wedding team meeting ensures that everyone is aligned on timelines, responsibilities, and potential challenges for the day. Whether you meet in person or send a detailed email, make sure your team has access to:

  • A wedding timeline with key moments highlighted.
  • A team contact list for quick communication.
  • The emergency kit location and protocol for handling issues.
  • A venue map with setup details and vendor load-in instructions.
  • A well-organized wedding day binder with all essential documents.

This guide on what to include in your wedding day binder will help you put together a comprehensive resource for you and your team, ensuring everyone has quick access to key information on the wedding day.

Encourage Problem-Solving and Independent Decision-Making

One of the biggest advantages of a strong wedding day team is that they can handle issues without always coming to you for solutions. Train your team to troubleshoot minor problems on their own and escalate only major concerns. The more confident they feel in handling small challenges, the smoother your wedding days will be. Trust me, you don’t want to be in charge of everything!

Provide Post-Wedding Feedback and Training

After each event, schedule a quick debrief session to discuss what went well and what could be improved. Continuous training ensures your team grows stronger with every wedding, helping you confidently scale your business while maintaining high standards. We liked to call this our “things to do better” file.ith you.

Two women stand indoors looking at a laptop screen, delving into their wedding planning. One points at the screen while the other observes, both adorned in casual clothing and gold jewelry.

Want a Proven System for Training and Managing Your Team?

If you’re ready to delegate more and build a well-trained wedding day team, you don’t have to figure it out alone. The Wedding Day Staffing Playbook provides a step-by-step framework to help you hire, train, and manage your team effectively—so you can focus on scaling your business.

Inside this Playbook, you’ll learn:

  • How to structure your team and define clear wedding day roles.
  • Where to find, hire, and train assistants and associate planners.
  • How to schedule and compensate your team based on event size.
  • The best way to brief your staff so they know exactly what to do.

By following this system, you’ll feel confident knowing your team can handle wedding day logistics seamlessly, without you micromanaging every detail.

Want to learn more? Grab the Wedding Day Staffing Playbook here!

A tablet showcases "Wedding Day Staffing Formula for Wedding Planners" over an open book, featuring text and an image of people conversing about their wedding day roles.

Are You Defining the Right Wedding Day Roles for Your Team?

Building a well-structured wedding day team is one of the smartest ways to scale your business, improve your client experience, and avoid burnout. When each team member has a clearly defined role, your weddings run more smoothly, and you have the freedom to focus on high-level planning instead of getting bogged down in minor details.

If you’re serious about growing your business and taking on higher-end weddings, your next step is ensuring that your team is trained, prepared, and aligned with your expectations.

If you’re ready to create a wedding day team that operates seamlessly, start by assigning clear wedding day roles, empowering your staff, and using proven systems to delegate with confidence. Need more help? Check out this guide on scaling your business for additional tips on growing your business.

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Raise your hand if you’ve ever gotten a message so long, you needed a snack halfway through reading it. 🙃

This week, we’re talking about THAT kind of client (or inquiry).

The one with 67 questions.
And unlimited access expectations.
And zero boundaries.

In this week’s podcast episode, I’m giving you the tools and scripts you need to protect your time, your energy, and your business (while still showing up like a professional).

Comment 184 and I’ll send you the link to listen (and let you know the threads post that stopped me in my tracks last week).

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I love living here—but every now and then, a sunset like this one stops me in my tracks! 

The kind of moment that makes you pause and remember:

*This* is the whole point.

Not just building a business.
Not just hitting the next milestone.
But building a life that feels like this.

Next week, I get to share this place—my home—with 11 incredible women I have the honor of coaching. And I hope this sunset gives them what it gives me:

Perspective. Peace. Possibility.

🧡🧡🧡🧡🧡

#ialmostforgot #chasingsunsets #barbadoslife #caribbean #coachingretreat #lifeonpurpose #weddingproinsiders
Tariffs. Rising costs. Vendor pricing shifts. 😬

This week’s episode of The Power in Purpose is unlike anything I’ve done before because honestly? This feels like an emergency.

With new tariffs being applied across nearly all imported goods, the impact on the wedding industry is hitting everyone. Florists, planners, rental companies, caterers, DJs… no one is untouched.

So I called in someone who really knows what’s going on behind the scenes: my husband Jason (yes, his very first appearance on the pod 🎙️), who has deep expertise in logistics, shipping, and global trade.

Together, we’re breaking down:
👉🏻 Why these new tariffs are happening (in plain English)
👉🏻 How they’re driving up pricing for vendors + clients alike
👉🏻 What you should be saying to your clients right now
👉🏻 How to advocate, advise, and guide through economic uncertainty

Here’s the thing: you don’t have to have all the answers. What matters most is transparency, honesty, and your ability to help clients adjust and adapt.

Comment “183” and I’ll DM you the link to listen.

#candicecoppola #weddingindustry #tariff #tariffs #weddingindustry #weddingbuzz #weddingpros #weddingpro #weddingindustryexperts #weddingpodcast #weddingbusiness #thepowerinpurposepodcast #weddingindustryeducation #weddingplanner
Does the “wedding tax” really exist - and have weddings gotten too expensive? 😳

As an industry, let’s have an open and transparent conversation about costs… and trust. I’m breaking this down on this week’s episode of my podcast, The Power in Purpose, and I’m inviting you to join.

I’m asking/answering questions like:

👉🏻 Have costs risen too high?
👉🏻 Why are so many couples “venue poor”?
👉🏻 Have we lost trust with couples - and what can we do to gain it back?
👉🏻 Do vendors really charge more when they hear the word “wedding?”
👉🏻 Are we losing our hospitality as an industry?
👉🏻 How can we be more transparent?

And a whole lot more. 

Comment 182 below and I’ll send you the link to this week’s episode.

#candicecoppola #weddingindustry #weddingpros #weddingpro #weddingindustryexperts #weddingpodcast #weddingbusiness #weddingtax #thepowerinpurposepodcast #weddingindustryeducation


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