You’re wearing many hats in your business right now, and there is one that you might not be aware of. You put this hat on every day, too. Including being in charge of everything from your website to payroll, you’re also the lead salesperson for your business. The role of sales might be the most crucial role of all! In this blog post, I share 5 sales techniques that will help you land the sale more often. Consider it your secret sauce to booking more dreamy, lovable clients.
First, let’s get something out of the way: you need a sales strategy. If you don’t have one, let’s get you one. This article will help you take charge and craft a successful sales strategy.
Did you know that people who write down their goals are 42% more likely to achieve them? This principle applies to all business strategies, including sales, marketing, and growth strategies. When you develop these areas on paper, you’re much more likely to see them through to success. You want to define and refine your sales strategy throughout the year, perhaps most notably during engagement season.

Stop Focusing So Much On Your Price
You might think your customers care the most about your price, but that’s not the case. Consider this quote from Seth Godin:
“The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.”
To land the sale, you have to take some time to understand what your customers care about – and then create customized services that match their needs. Not their needs on price, but what they care about.
What questions can you start asking leads to understand what it is they really care about?

Automate Your Process
When you can automate your business areas, you make those areas work better for you rather than you having to work for them.
There are steps in our sales process that are automated with tech. Honeybook has automated systems that take care of us, like questionnaires, contracts, and payments.
The benefits of automation aren’t just saving time. When you automate your sales process, it allows ANYONE in your company to sell just like you.
What areas of your sales process can you automate? Start by creating a Google doc where you outline your current sales process. Then, ask yourself the question: how can we automate specific tasks or touchpoints?
Accelerate the Know/Like/Trust Factor
Just like respect, you earn trust. How do you gain the confidence of a potential lead?
Trust is something that you want to establish early on in a relationship.
To develop trust, you have to do a few things.
First, you need to listen to what your potential lead is telling you. Being a good listener is a muscle you have to exercise. Ask your potential clients questions in a questionnaire before you pitch, which will help you get to know them better. Listen to their answers.
Remember, you need to know what they care about.
Next, deliver a value proposition that considers all their concerns and requirements and illustrates how they’ll feel when working for you.
Yes, illustrate how your services or product will make them feel. As humans, we purchase our feelings. When we’re confused, we seek out remedies that educate us. If we’re scared, we buy items that will take away fear. When we’re overwhelmed, we enlist help.
Selling feelings is a viable sales strategy. It’s what guides most people’s purchasing decisions. Just make sure you can deliver on the emotions that you sell.
Personalizing Your Pitch
Every person who inquires about your goods or services is unique. Are you personalizing your sales pitch to each? I’m going to show you an easy way to do that: define your client avatars.
What’s a client avatar? It’s simply a client profile. You can have more than one, and your client avatar can be B to C (business to client) OR a B to B (business to business). Consider this: who are your ideal clients? What do they value, what motivates them, and what problems do they face?
We’re all unique people. We have unique personalities, wants, and needs. For instance, I’m an Enneagram type 3, which means I’m always striving for achievement. I like people to get to the point quickly, and I’m willing to move on an idea before I’ve thoroughly thought it through. If you knew that about me, how would you personalize your sales pitch?
Authenticity Is Key
Authenticity is a word that gets thrown around a lot these days, and that’s because millennials are all about it. To me, authenticity means being honest, up-front, and always keeping my customers’ best interests in mind. Do you do that during the sales process?
Being authentic is another way to gain the trust of your potential sales. Do you educate your potential customers when they connect with you? Maybe their budget is out of whack (it happens, people!). Or perhaps their expectations are unrealistic. Be a source of knowledge for them– be honest and straight up.
Let authenticity guide you in the sales process so much so that your ideal customers see it at work. They’ll know you’re honest with them, even when you’re telling them something they don’t want to hear. They’ll trust you because of it.
Being authentic also means you never stray from your business’s core values, mission, or vision.
These sales techniques are just a few high-level ideas you need to be aware of. I’ve got more sales advice in my arsenal that I’ll share with you soon!
If you’re looking to book high-end wedding clients (and call in magazine worthy weddings), I want to invite you to check out my Client Cocktail. It’s a client attraction formula for wedding planners, photographers, and industry creatives who are ready to upgrade their clients (and stop serving the wrong people).
Explore More Wedding Industry Resources
- How Soulful Sales & Magnetic Marketing Will Help You Consistently Convert Your Ideal Clients with Naomi Powell
- Book More Clients This Engagement Season with This Sales Process
- 5 Tips On Crafting a Business Plan To Book Out Your Biz With Your Ideal Clients And Get Paid
- Is Honeybook Right For Your Business? 5 Things You Need to Know Before You Make the Switch
- How To Sell Your Wedding Planning Services: The 7 Stages Of The Sales Cycle
- Are Your Wedding Industry Sales Down? Here’s How To Figure Out What’s Wrong
- Getting Ghosted? Here’s Why Leads Might Be Ghosting You In Your Wedding Business
- Top 2 Mistakes Wedding Pros Make That Sabotage The Sale
- Wedding Industry Self Care: How To Practice Self Care During Wedding Season with Candice Denise
For more business tips and a look into my island life, follow me on the ‘gram
12 years of being the luckiest girl on the planet.💜 happy anniversary to the person who makes everything about this beautiful life we have possible.
📷 @c10ike
DAY TWO // WPI Spring Retreat 💜
If Day 1 was about getting closer to the question, Day 2 was about getting honest with the answer.
We came back together over mimosas and morning hugs (a WPI staple at this point 😉) and got right back into refinement — this time turning the lens inward. What are you actually building? And are your standards, your pricing, and your daily reality all telling the same story?
The member gives went THERE. We talked about how a systems strategist can help you untangle your process, and how saying no (A LOT) helped two photographers book better weddings.
I spoke about two important topics: setting standards and nervous system – two topics that have become very important inside WPI!
In between these conversations was room for the good stuff: small group breakouts, real talk, a few happy tears, a homemade Caribbean lunch (those pressed sandwiches 🤌), and an afternoon of feet in the pool and brains fully stretched.
Not pictured was the homemade Guac I whipped up and other poolside treats!
All these gorgeous moments captured by our retreat photographer + my business bestie @c10ike 💜💜💜
You might see the highlight reel and think ending up here was always my plan all along but you’d be wrong.
Like any good career, there have been lots of pivots and hiccups, and lessons that had to be learned the hard way.
Not seen here? The time…
- I forgot to add chairs to a rental order and ended up footing the $2,000 bill
- A client sat across from me crying that I ruined her wedding because her parents table had a low centerpiece
- I had to borrow $4,000 from Grandma Vera to make payroll, because I didn’t pay attention to my numbers
- About a hundred “dream clients” hired a different planner than me and I felt like an absolute failure
- I cried in my car before a wedding because I was completely and totally overwhelmed with the amount of responsibility on my shoulders (OK, maybe I did this more than once)
- My seasonal launch of The Planner’s Playbook completely bombed and I felt like my entire business was falling apart
…and roughly 700 other moments I’ve chosen to leave off the highlight reel.
So if you’re at the messy, nothing’s-working stage right now? Just know that if you have been to one wedding in your life, you are starting with more experience than I had.
I’m getting ready to embark on an exciting new chapter that I cannot wait to share with you… it’s big, and scary, and I’m sure in another few years I’ll have a lot more lore to share… but in the meantime…
Cheers to all the ups and downs I’ve experienced over the last 19 years!
And a special thanks to the photographers who made a lot of this lore possible: @c10ike @allanzepedaphoto @stevedepino @withincreative @robertandkathleen @thebrandedbosslady 💜🫶🏼😘
I’ve come to realize that many of us want to have a village, but we don’t recognize that we have to be a villager first.
My friend carla @c10ike is one of those rare exceptions and I want to introduce you to her!
When I started my planning business, I had no contacts and no real idea what I was doing. I was so green it makes me laugh to look back on it now!
And somehow, I got lucky enough to be taken under the wing of this incredible woman who showed up for me then when I was a little baby business owner, and has kept showing up ever since in more ways than I could possibly count.
She’s taught me so much over the years, and I don’t mean in the traditional sense of teaching someone something. She simply lived her life, and I paid attention.
She modeled what it means to be a friend.
A sister.
A daughter.
A wife.
A mother.
A business owner.
A boss.
I learned generosity by watching her be generous.
Compassion, connection, leadership… none of it came from advice. All of it came from the way she carries herself and the way she treats the people around her.
She has taught me more than she will ever know by the sheer act of living loudly and joyfully in every corner of her life.
I am so lucky to call her my friend. So lucky to be one of the many, many people she has been a villager for.
Carla thank you for letting me grow up right beside you. I love you. 🤍
Want more? Check out this video on my YouTube channel ↓
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