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How To Create An Ideal Client Avatar in Four Easy Steps

May 5, 2021

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I'm Candice, your new tell-it-like-it-is BFF (and purpose cheerleader). Are you ready to grow and scale a profitable business with purpose–and one that gives back to your meaningful life? Thought so!

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Estimated reading time: 8 minutes

Do you want to know how to create an ideal client avatar for your wedding industry business? You've probably heard the term Ideal Client Avatar (or ICA for short) used a time or two. Creating an ideal client avatar is an important step in building your business strategy–and it isn't as hard as it seems.

Inside this article, I'm breaking down four easy steps to help you create your Ideal Client Avatar (so you can attract those dreamy clients ASAP).

Before I share those steps, let's talk about what an Ideal Client Avatar really is…

What is an Ideal Client Avatar?

An Ideal Client Avatar is a dynamic and detailed profile of your ideal client. It explores things like their likes, dislikes, and demographics that tell you more about who they are. But more importantly, an Ideal Client Avatar will tell you what worries and problems your customer has, along with what they value and ultimately desire from you.

It will help you attract, sell and serve your ideal customers.

While it's helpful to know what an Ideal Client avatar is, I think it's also important to know what an ICA isn't…

What isn't an Ideal Client Avatar?

An ICA isn't a unicorn person who is the perfect customer. No, your customers are not flawless. And it’s when you understand their flaws that you start to discover who they really are.

As you set out to write your Ideal Client Avatar, I want you to keep in mind that you're NOT writing a dating profile of your customer. You know the kind… where there are no flaws and literally everything about them is perfect. The people you want to work with have flaws, quirks, and personality traits that are not always the best. They're human! But aside from that, they are *your* people.

They're the people you want to serve and support in your wedding business because they value what you do, are enjoyable throughout the process, and can pay your bills!

Do you want to know how to create an ideal client avatar for your wedding industry business? You've probably heard the term Ideal Client Avatar, or ICA for short, used a time or two. Creating an ideal client avatar is an important step in building your business strategy–and it isn't as hard as it seems.

Inside this article, I'm breaking down four easy steps to help you create your Ideal Client Avatar (so you can attract those dreamy clients ASAP).

Before I share those steps, let's talk about what an Ideal Client Avatar really is...

So, you might be thinking hey! I've already done this.

When most people set out to write an ICA profile, they come up with something like this…

My ideal customer is between the ages of 25-35 and is female. She’s planning a wedding in the greater (insert your city area). She makes $80K a year and is a professional, has a master's degree, shops at J.Crew, and drives a mini cooper. She’s hiring a wedding planner because she needs help with her wedding and doesn’t want to be stressed.

Does that sound familiar? Maybe you have this exact profile knocking around in some Google doc or in that original business plan you wrote.

You didn't do anything wrong. You got started! And for that, I want to give you all the gold stars. But that profile doesn't tell us anything about how to attract, sell, and serve that customer. We've just got a bunch of facts but no real information we can build a strategy from.

Let's change that, shall we? Here's how to create an ideal client avatar in four easy steps:

Step One: Identity which clients are *not* your ideal clients

Before you can begin to attract, you have to decide who you *don’t* want to work with. You need to decide who you’ll say goodbye to and stop serving the clients who DON’T serve you. By understanding who you want to repel, you can stop wasting your time in email threads that go on forever, or on consultation calls that go nowhere

This is the first step to calling in those dreamy, high-end customers you're dying to work with.

Sayonara, sister! 

It's time for you to repel couples who are the WRONG fit for your business based on their budget and personality. We don't have time to waste with consultations and leads that go nowhere.

Plus, it's a lot easier to start off thinking about who you no longer want to work with.

Take Action

  • Map out who you no longer want to work with
  • Come up with a repelling strategy, so those customers know you're not the right fit for them

Step Two: Identify who you want to attract

Now that we know who we don't want to work with anymore, it's time to decide who we do want to work with. Which couples do you want to call into your wedding business? What's their budget, style, age range, and current circumstance?

In many cases, to attract higher-end clients who are *dying* to work with you, you've gotta niche down a little (because you deserve to be booked out with the best customers)

I've got a whole blog post on how to do this too.

Here are some questions you can ask yourself to get started identifying your Ideal Client Avatar:

  • Where is my ICA getting married?
  • How much money do they have to spend?
  • What is their wedding style?
  • Where do they live, work, and play?
  • How old are they, and what does that say about them?

There are a few more important questions to ask, but I'm saving that for students inside my training, The Client Cocktail – which is my secret recipe for attracting, selling, and serving your ideal clients.

These starter questions give you a good idea of the characteristics and traits you need to explore in order to understand who your Ideal Client is.

Take Action

  • Decide whether you need to niche down (such as working at specific venues, catering to different styles or demographics)
  • Answer some of the questions about your ICA I've provided to begin painting a picture of who they are
  • Go a little deeper and instead of just answering the questions, ask: what does this answer tell me about this person? What does this really mean about who they are?

Step Three: Identify your ideal client's wedding personality type

We started this work in the previous step, but now you need to go deep and think about your ICA's wedding personality type.

  • Where is their wedding taking place?
  • What kinds of traditions are they incorporating?
  • Are they infusing their culture into their event?
  • What colors do they love?
  • How do they define their style?

As you dig into these details, you'll begin to uncover how you can market to this ideal client by sharing content and images that help them to buy with their eye. It'll also help you position yourself with the right vendors (and in the right venues!) to make referrals from vendors your biggest referral point.

Take Action

  • Build your ICA's wedding personality profiles
  • Answer the questions I've given you
  • If you want more support, check out The Client Cocktail

Step Four: Identify your ideal client avatar's worries and desires

To serve your customers better and land those sales, you have to understand what they value and desire from you. You also need to know what problems they have and what worries them the most about their wedding.

When you know your ideal client's desires and worries, it will help us build services, products, and offers that your customers will be begging you to purchase. It’s how you’ll show up and serve your clients better than any competition–and turn them into raving fans.

Sit down with all the work you've done so far and ask, what does my ICA..

  • Value about what I do?
  • Desire from me?
  • Worry about when it comes to their wedding?
  • Need from me to solve their problems?

These are the final building blocks to understanding your ideal client and what they ultimately need and want from you.

Take Action

  • Map out what your ICA values about the work you do
  • Understand what it is they ultimately desire for their wedding day
  • Know what worries them and what problems they need to be solved

Interested in creating your Ideal Client Avatar with my help? Check out The Client Cocktail, the *secret* recipe for wedding pros who want to book high-end clients in the wedding industry.

The Client Cocktail is a client attraction formula for wedding planners, photographers, and industry creatives who are ready to upgrade their clients (and stop serving the wrong people). In just one day, you can map out your ideal client avatar with my help.

Here's how to create an ideal client avatar in four easy steps:

  1. Identify which clients are *not* your ideal clients

    Before you decide who you want to attract, get clear on which customers are NOT the right fit for your business. This will give you a boost in understanding who you do want to attract.

  2. Identify who you want to attract

    Now that you know who you don't want to attract, who is your ideal client? What's their age range, gender, career, likes, dislikes, and more? And what do those facts say about who they are and what they value?

  3. Identify your ideal client's wedding personality type

    Focus on characteristics of the wedding including where they're getting married, what their wedding style is, and how much money they have to spend.

  4. Identify your ideal client avatar's worries and desires

    To serve your customers better and land those sales, you have to understand what they value and desire from you. You also need to know what problems they have and what worries them the most about their wedding.

Explore More Wedding Industry Resources

For More Wedding Industry Business Secrets, Follow Me on Instagram

If you're into business advice, cocktails, #islandlife, real housewives memes, #teamariana, skincare, and houseplants– then you're definitely following me for all the right reasons!

In case you need a refresher - I'm Candice! And I believe you shouldn't have to do business (or happy hour) alone.

I help wedding pros of ALL kinds build a profitable business with purpose. 

I've been mentoring wedding pros since 2011, mostly while I was growing my renowned wedding planning & design company.

In 2019, I sold my 6-figure business so I could help you build the kind of business that you want. There are so many ways we can connect to help you grow your business! Here are a few:

🎙 Check out my podcast, The Power in Purpose
📹 Watch my YouTube channel if you're five years or less into your business
📗 Join me inside my community for planners, The Planner's Playbook
💡Apply to be inside my high-level mastermind for women in the wedding industry, WeddingPro Insiders

Building the kind of wedding business you want doesn't have to be hard. In fact, growing your business can be easy.

The secret to growing your business quickly is working with someone who has been where you want to go. And I'm that guy! 😉

Thanks for being here 🥰❤️ and thanks to @tyzwilson for the photo 😘

#fridayintroductions #candicecoppola #honeybook #weddingpro #weddingpros #weddingindustry #weddingindustryeducation #weddingindustryexperts #weddingmba #businesscoach #eventprofs #weddingplanner #weddingplannerlife #lifeofaweddingplanner #risingtidesociety #therisingtidesociety #theplannersociety #plannersplaybook
One of the most common questions I’m asked is, “Candice, should I raise my price?”

I know this is a struggle point for most business owners, makers, and service providers. No matter if you’re brand new to business or you’ve been in business for a gazillion years, we feel really self conscious about our price.

We hem and haw over whether we should increase it or keep it where it is, and start asking questions like...

👀 How do I know if I am ready for a price increase?
👀 What should my pricing be??
👀 What does it mean if I start charging more money?
👀 What will happen if I raise my rates? Will my clients abandon me?

I have to admit - the answer to whether you should increase your price isn’t as straight forward as I’d like it to be, which is why I recorded today’s episode!  

While it is a process to raise your rates, this episode of The Power in Purpose podcast will help you understand better when it’s smart to raise your price - and the strategy behind raising your rates. 

I also talk about the repercussions of a price increase - because I know you’re scared of that, too.

I can’t wait to hear your thoughts on todays episode!
#candicecoppola #weddingpro #honeybook #weddingplanner #lifeofaweddingplanner #weddingplannerlife #weddingphotographer #weddingplannereducation #weddingphotographers #weddingindustry #weddingindustryeducation #weddingindustryexperts #weddingindustrypodcast #weddingmba #eventprofs #pricingstrategy #pricing #businessquotes #businessstrategy
🤣🤣🤣🤣

First, what did you think of my analogy about ‘tweaking’ your brand into something that becomes unrecognizable?

On the podcast this week I’ve got a special guest: my own brand designer and strategist, @nicoleayang!

Nicole and I are talking about HOW to create an instantly recognizable brand, WHY it’s important to your success - and branding trends with think are TIRED 🥱.

It’s an episode filled with branding gems from one of the smartest and most talented branding strategists I know!

👉🏼 I’d love to know what your take away is from this episode - and if I should have Nicole back for another round of branding truth bombs?! 💣

Tell me below! 

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#theplanersplaybook #candicecoppola #weddingpro #weddingpros #dayofcoordinator #weddingplanner #weddingplanning #thepowerinpurposepodcast #weddingpropodcast #weddingindustry #weddingindustrypodcast #branding #brandingtips #brandingpodcast #weddingindustryeducation #honeybook #risingtidesociety #nicoleyang

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